More calls from Google, and a monthly report that shows where they came from.

These terms apply to services provided by John Bitzer, a sole proprietor in Texas ("I", "me"), to the business that hires me ("you"). A written proposal or quote describes the specific work, schedule and price; if it conflicts with these terms, the proposal controls.

• Scope. I perform the work described in your proposal. Work outside that scope is billed hourly and only after you approve it.
• Your part. You provide timely access to the accounts and information the work needs, and you confirm that the business details, licenses and claims you give me are accurate.
• Ownership. Accounts are set up in your name. Pages, copy and reports I create for you are yours once the related invoice is paid.
• Results. Search rankings, ad performance and lead volume depend on Google and other platforms I don't control. I don't guarantee specific rankings or results.
• Third-party platforms. Google, your website host and other services may change features, rules or prices. I'm not responsible for their outages, decisions or charges.
• Liability. To the extent the law allows, my total liability for any claim is limited to the fees you paid me in the three months before the claim.
• Governing law. These terms are governed by the laws of the State of Texas.

• Invoices. I bill by invoice. Deposits are due on receipt; other invoices are due within 15 days of the invoice date and can be made by card or bank transfer through my payment processor.
• Setup projects. 50% is due when you approve the proposal and 50% when the setup is complete.
• Monthly services are billed at the start of each month and continue month to month. Cancel any time by email; cancellation takes effect at the end of the current paid month.
• Refunds. If you cancel a setup project before work begins, I refund the deposit in full. After work begins, the deposit covers work already done, and I refund any portion of it I haven't earned. Monthly fees for a month already started are not refunded.
• Pass-through costs. Ad spend and tool subscriptions billed to you by other companies are refunded only under those companies' own policies.
• Disputes. If something on an invoice looks wrong, email me first and I'll respond within two business days.

This policy explains what information I collect and how I use it.

• What I collect. Contact details you send me (name, business name, email, phone), and the business account information you give me access to while I work for you.
• Payments. Card and bank payments are handled by my payment processor. I don't see or store full card numbers.
• How I use it. Only to respond to you, provide the services you hired me for, bill you and keep required business records.
• Sharing. I don't sell or rent your information. I share it only with service providers needed to do the work (such as my invoicing and payment processor), or when the law requires it.
• This website does not use cookies, analytics or advertising trackers.
• Your choices. Email me to see, correct or delete the information I hold about you, subject to records I'm required to keep.

Text messaging (SMS)

For the missed-call text-back service, text messages are sent on behalf of my clients to people who called their business. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties.

Questions about this policy: [email protected].